Furniture VIA (VIA)

Via brand produces upholstered and cabinet furniture. A special feature of the factory is specialized production, which promotes the distribution of products exclusively through the Internet. Although in Moscow there is an exhibition hall where you can evaluate furniture live. Customer reviews of Via furniture is a chance to find out about a product you like from its direct users.

Furniture Via - customer reviews and ratings

 

 

the order was done several times
A comment
Hello! I write a review for those who want to purchase inexpensive furniture, but do not buy consumer goods. The Furniture Via store opened for itself. The second time we make an order here. Last year, we bought a wardrobe, now they brought us a huge beautiful corner sofa. Furniture is really inexpensive, all prices are on the site and they are real. The workmanship is very good. Maybe some twigs and errors come across, let's say on the furniture board from which the linen box is made, but for me these are the details that you can really save on. Exterior parts, fully upholstered, made perfectly. Durable fabric, even stitching. The sofa is comfortable and not flimsy. The cabinet in general has already taken root as our own Very roomy and solid. Full-length mirrors are a huge plus for me, we have this is the only truly large mirror in the house.
pros
inexpensive and quality furniture
Minuses
no special flaws
Term of use
more than one year
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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In this review I want to share my purchase of the wall from the company Via Furniture
A comment
So, in this review I want to share my purchase. Wall from the company Via Furniture. This is my first large-scale purchase for an apartment in a long time. I chose a furniture factory and the model itself for a very long time, because you also had to fit into the budget. After moving to me, my young man (already almost a husband)) realized that there was no way to do without a wall. There are too many things. Well, they bought just such furniture in the living room. I was very afraid that she would be too bulky and “eat all the air” in the apartment. But thanks to a pleasant, milky beige color, the room remained bright)) So about the company itself. Perhaps we were lucky, but Via Furniture fulfilled all its obligations perfectly. And the delivery on time and with the assembly was not delayed. Furniture was delivered unassembled, naturally. Everything is packed in thick paper, very carefully, fittings in separate cardboard boxes. I remind you that the wall is quite large, angular and had a lot of accessories, I was afraid that something would not be enough. But the kit was brought completely, everything is in place. I want to note the high-quality material of the facades, the texture is pleasant to the touch, smooth. Films are tinted with bronze waters the color of pens. I really like the pens - they are dull, but not rough. I was also very glad (well, this also played an important role in choosing the wall) that there are mirrors on the doors. Full-length mirrors are a little dream of every girl, I really missed them. In general, the mirrors are quite narrow, but it’s convenient for me, I can fully appreciate myself before going out)) The quality of the wall and delivery made me happy, but I was very worried about the assembly. After all, here the doors will be slightly inaccurate and one will cling to the other. But the craftsmen assembled everything perfectly, millimeter to millimeter, the doors open freely, close smoothly and quietly. Boxes also slide smoothly and silently. The material of the case and facades is quite strong. When you open the doors, you feel that they are so pleasantly massive)) In the center of the wall are two small doors with glasses - windows. It’s just successfully completed - there are shop windows, but they take up a little space, there is more really functional space where you can put everything you need.As a result, I can say that I am satisfied with the price-quality ratio. Furniture at a budget price, the quality is very decent. Proceed soon to the placement of all things. Via furniture - thank you)
pros
value for money I am satisfied
Minuses
not
Term of use
less than a month
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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Terrible service after the sale of goods
A comment
They do not recognize their mistakes and hang everything on the client.
pros
Designed quickly enough. Delivery was on time.
Minuses
I ordered inexpensive furniture in the hallway.
To the design and punctual delivery of any questions. Order number VIA00126887
Delivery was on the specified day before the entrance. Hand hoist.
On the phone warned to check the facade mirror.
They brought, cut a box with a facade in the middle, the whole mirror. I noticed that the box was wet on the side, but did not attach importance. But in vain, it was necessary to unpack and check the whole box. Having brought the furniture home and starting the inspection of the goods, it was revealed that the facade was swollen at the place where the packaging got wet.
I immediately contacted the store, with the question is it possible to return immediately? They answered that since they had already accepted and signed the act, now only through the claim.

Left a claim to the store, to replace the facade. They said they will solve the problem within 1-2 days.
This is not the first time I have ordered furniture in various places, and I have already encountered damaged facades or cases, always just changing damaged parts for a short time.

As a result, on the fourth day, he applied - he heard in response that my complaint had gone to the legal department because I had signed the act. Wait 10 business days. To my objection I heard that I signed the act, it’s my own fault, even if the fault of their delivery employee is obvious and now all my problems are mine — this is a business in Russian, there’s no other name!

I don’t argue, it’s entirely my fault that I did not unpack the packaging in place and did not check the facade from the wet edge. Actually, the lawyers of this beautiful company alluded to. It will be my lesson for the future .. The store is ready to have dissatisfied customers, instead of fixing their flaws.

The result of this situation is as follows:
The claim was accepted on 08.19.2019. I received the answer on 09/10/2019 after my next “kick”. After three! weeks!
For three weeks, the valiant lawyers of this organization wrote an unsubscribing reference to the fact that I accepted the goods without inspection and did not indicate anything in the act, and I myself could damage the facade.

And the furniture apparently can only be thrown away or transferred to the employees of this company for use ...
Term of use
less than a month
Recommendation to others
Not recommend
  • Quality
    1/5
  • Practicality
    5/5
  • Price
    5/5
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wardrobe bavaria
A comment
Very good here bought a sliding wardrobe (called Bavaria). Looks good in the room, it is tall. Facades made of wood, beautiful texture. Delivered immediately the next day after the order, delivery is free, they are on a number of models have free delivery. Collected by yourself. Here it is true that every little detail is separate, everything had to be assembled from scratch, so to speak, but at least all the holes were prepared and the instructions were normal, each part was numbered, and in general there were no special problems with the assembly.
pros
Beautiful texture, free shipping
Minuses
Until you notice
Term of use
less than a month
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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Very interesting model Caprice for children
A comment
Loved the Caprice model for the nursery here. This is a whole combined complex: a bed, a wardrobe, a chest of drawers and a desk. We have a small nursery, it was necessary to accommodate all the furniture and still leave room for games.

We chose this solution.The bed is on the "second floor", and below the table and storage boxes. A capacious hinged wardrobe is also built here. The set is light and on the cabinet door there is a nice unobtrusive figure. A very interesting model, she and I liked her husband and the child is happy.
pros
Compact furniture
Minuses
Absolutely no
Term of use
several months
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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Delighted by the couch
A comment
Yesterday we delivered this sofa, ordered it five days ago on the Via Furniture website. And I am delighted with him; he fully met my expectations.

High-quality micro-velor upholstery, pleasant to the touch, it is soft, but there isn’t such that you fall into it, it’s standard in size and fits well into our small living room, even when unfolded there is still room in the room. The linen box is not big, but for me it was not the main thing.
pros
fast delivery, high-quality sofa, as described on the website
Minuses
small linen box
Term of use
less than a month
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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Bedroom suite Julianne
A comment
We have it after the repair, and we spent more money on it than we expected for the new furniture, there was very little money left. Honestly, we thought that we would have to use old furniture for a couple of months, and then we will buy it.

They decided, after all, to search the shops, or to buy in parts, well, right away, for example, a closet and then a bed, etc. in Via Furniture found Julian’s bedroom set, which was at a good discount.

Chest of drawers, bed, bedside tables and a wardrobe, a pretty good kit for a good price. Size, color, everything fit. We bought it, we do not regret it, the furniture is of high quality, it was not in vain that we spent time searching.
pros
good quality furniture
Minuses
until you saw
Term of use
several months
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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All liked it
A comment
The ordered wardrobe in Via Furniture turned out to be very good. I took a three-door wardrobe with Baikal mirrors to the entrance hall.

The sizes are exactly the same as indicated on the site, most of all because of them I was worried, corresponds to the description. Large, roomy and durable.
pros
All liked it
Minuses
The only thing is bad that there is no backlight in it, but the husband said he would put an LED strip inside.
Term of use
several months
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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Closet
A comment
The delivery of our wardrobe was delayed for four days, we still did not understand why. But otherwise, there are no complaints about Via furniture. We placed the order quickly, payment passed immediately and we are satisfied with the quality of the cabinet.

Large and roomy 3-door Lord with a mirror in the center. It’s convenient that there are drawers below, there is a lot of space inside and I managed to hide most of our clothes in it.
pros
large closet, inside a lot of space, happy with the purchase
Minuses
delayed delivery
Term of use
less than a month
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    4/5
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Sofa Milan
A comment
Sofa for the living room bought in Via furniture. Of all the proposed options, I liked the Milan divas in dark blue with micro-velor upholstery. It looks beautiful in our bright room, even I would say it adds a twist to the interior.

It is made of high quality, the upholstery is everywhere stitched evenly, it is laid out without interference.Delivery to us, by the way, within the Moscow Ring Road was done for free, they paid only for the rise to the floor.
pros
Beautiful sofa at an affordable price.
Minuses
Not.
Term of use
less than a month
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
Show more


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