Artis Factory Furniture

The furniture factory "Artis" works on imported equipment, which allows us to produce products of European quality. At the same time, the company is trying to maintain prices at an acceptable level. The company produces furniture for the bedroom, hallway, living room, chests of drawers and walls, as well as other cabinet furniture. Modular models are popular, for example, Granada, Barcelona. Customer reviews can be found in Artis furniture reviews.

Furniture Artis - customer reviews and ratings

 

 

Horrible chemical smell
A comment
02/18/2019 (contract No. 024-69) in the Vagant shopping center the city of Podolsk in the Artis company, we purchased a cabinet in Granada the color of an American walnut in the bedroom. After 2 days, they brought him in, another 2 days later the collectors arrived and collected. And then hell just started, to say that it stinks is to say nothing. The smell is such that it does not disappear even a gram for a month, despite the fact that the window is constantly open (note that it is winter on the street, and not May, and there is a small child in the apartment).

But if you do not open the window, you can suffocate it 100%. I’m generally silent about headaches. I contacted the company, they sent me their expert. But of course he didn’t feel any smell, and began to convince me that it was normal for new furniture, that their furniture was fully certified and non-toxic. And yes, he said that we can call an independent expert at our own expense, but the examination will still show the norm.

He cited many examples. He advised every day to spray the cabinet with prono polish. But, to my great regret, this does not help at all). I join all the negative comments about the smell, these are not at all unfounded accusations, this is just a nightmare. the wardrobe was purchased in a new apartment, and we have all the furniture new and have something to compare. I am very glad that I did not order anything there in the nursery. I do not advise anyone to buy this furniture.
pros
Design
Minuses
Poor odorless materials
Term of use
several months
Recommendation to others
Not recommend
  • Quality
    2/5
  • Practicality
    3/5
  • Price
    3/5
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Artis is buying for the third time
A comment
This time bought a bed Granada. Ormatek sailor ordered. Delivered clearly on time at 10 in the morning. After 2 sec. The collector called and said that he could drive up and assemble the furniture in an hour. I did not even expect that so quickly, we did not pay for the urgency of the assembly. The collector Valery collected us furniture for the second time. We are very pleased with his work. I collected everything neatly and clearly. Thank you very much for the quality work. And the company Artis success and prosperity.
pros
I liked everything very much.
Minuses
They are not here.
Term of use
less than a month
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    5/5
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A good start and a terrible end
A comment
Claims against Victoria's manager. G. Lipetsk furniture continent, Artis. I was very attentive only until the moment of payment for the kitchen and assembly. After payment, I could not pick up the phone, not answer questions. Explaining this by the fact that "does she know how ?, the factory told her so"

They brought the wrong color of the facades. Ordered orange, brought yellow. (And at the time of signing the contract, she assured that they have this color called!) She simply frankly deceived the buyers.

The terms naturally expired. And when they started collecting, the countertop and wall panel turned out to be defective. Swollen supposedly during transportation. Manager Victoria promised to fix everything in a week and arrange expert delivery. And this also turned out to be a hoax (she answered with the same phrases “the factory answered me that way, I don’t know”) Manager Victoria is completely incompetent in her work.

After a month of waiting and living completely without a condition (the old kitchen was gone), I waited. They did everything, there were minor flaws with details, but I closed my eyes to them. It is very difficult to present anything under the contract, it was written for the complete peace of mind of the contractor, and the customer is responsible for everything and in which case can be sent to hell (and even with fines).

The result: an expired kitchen, a long-lasting marriage, the wrong color of the facades of the cabinets.
Manager Victoria works only to attract new customers, she works mediocre with old ones. All forgets, remembers nothing. Her answers to all the questions “oh, the factory answers me like that” - and she herself is not responsible for anything and only advertises the kitchen.

I attach photos 1) contract 2) unfinished kitchen 3) defective panel, which has been dusting and interfering with me for more than a month
pros
Lucky with the picker, the name is Vadim. He performed everything professionally.
Minuses
Manager Victoria, who fraudulently smuggles in parts at the factory (or can the factory really answer that way?)
Term of use
less than a month
Recommendation to others
Not recommend
  • Quality
    1/5
  • Practicality
    2/5
  • Price
    1/5
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I do not recommend contacting
A comment
We bought a TV cabinet and a hanging cabinet from the Lausanne series in the Artis furniture salon in St. Petersburg, furniture of mediocre quality for that kind of money, on all countertops in gray there are 2 full-length stripes that are very clearly visible in daylight and were also missing holes that are necessary during assembly and are indicated in the instructions, glue wherever possible, and a mismatch of gray color, which on one part can turn yellow, and on the other go blue or lilac.

They wrote a claim for a replacement and after 2 weeks they brought us replacement parts with exactly the same defects, wrote a second claim demanding to take “this” and terminate the sales contract, in response to silence, we’ve been living on the boxes for a month now, they’re even better than the furniture of this company. Draw your own conclusions, I wouldn’t get in touch with them after this, there are a lot of furniture stores in St. Petersburg and maybe there are more companies located to the client.
pros
No, managers talk about high quality, but on the fact of basement production of products with glue over the entire surface.
Minuses
But there are plenty of minuses, if you want adventures for your money - I recommend, a lot of impressions are guaranteed.
Term of use
less than a month
Recommendation to others
Not recommend
  • Quality
    1/5
  • Practicality
    1/5
  • Price
    1/5
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Good quality furniture
A comment
We decided with my husband to book a bed, as the old one was no good at all. Delivered only after 2 days, well, at least for free. They are generally happy with the bed, but the collector forgot his tools with us.
pros
Good quality. Polite staff. Call back quickly from the site.
Minuses
Delivery only after 2 days.
Term of use
several months
Recommendation to others
Recommend
  • Quality
    4/5
  • Practicality
    5/5
  • Price
    4/5
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Great staff, great service
A comment
When my husband and I drove into a new apartment, I was very afraid for the repair and purchase of furniture. I read stories on the Internet about the eternal delays in different companies that the manager can easily ignore calls, and did not want to experience all this on herself. A friend advised to go to Artis, she took herself a living room there. We did not regret it! It really feels like people are working so that the client is satisfied! They took Lausanne's living room and bedroom. Very satisfied!! I liked that they delivered everything quickly and without unnecessary nerves. It seems to me that if you are tired of eternal rudeness in stores and good service is important to you - Artis is the best you can find
pros
High quality harvest
Quickly bring
Minuses
Not found
Term of use
several months
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    3/5
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Furniture Artis - the best combination of price - quality
A comment
Recently completed repairs in the bedroom, purchased and put a bed. They began to choose a closet. We went in and asked the price in the shopping center "Your House". In the Artis department, we were struck by the professionalism of the managers. No obsession, but if a question arose, they arise as if from underground. All showed, told about everything, calculated the cost. We decided to take the wardrobe for the bedroom of Granada. I really liked the quality of the facades, chipboard with us even scratched with a pen and nothing. The furniture is massive, all doors and drawers with closers. In a nearby store for the same money, it was painful to look at the closet. What does it work like this at all points of Artis, we later called in Rumyantsevo.

The order was brought in 3 days after calling back 2 times. To say that I was surprised at such punctuality means to say nothing.

The cabinet was assembled independently. The instruction is beautiful, all holes in their places, hexagons, eccentrics were included.
pros
the quality is excellent, the service is excellent, the level of service
Minuses
not
Term of use
more than one year
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    4/5
  • Price
    4/5
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Great company, but there are flaws in the work
A comment
Experience in using Artis furniture is very wide. At home is the living room of Granada bleached oak and the entrance hall of Ibiza. I can not say anything bad about the work of the staff of the salons and craftsmen who deliver and assemble the furniture. Cope perfectly well. I was especially pleased that all the furniture comes perfectly packaged. When you unpack it and give to sign the act of admission. Collectors come across different. Once they did everything in the best possible way, the second - they had to threaten not to sign the act until they put the accordion door in the closet correctly.
pros
The main advantage is the design of furniture that I really like. Many layouts, tall cabinets, color options. Everything is in stock and no need to wait 2 months for delivery. The edges are made on machines, rounded, the thick laminate is not scratched, closers as standard.
Minuses
one door in the living room headset is different. That is, the color itself is the same but the pattern of the tree is different. One mirror was changed 2 times with waves, but quickly (obviously there was a defective batch.)
Term of use
more than three years
Recommendation to others
Recommend
  • Quality
    4/5
  • Practicality
    5/5
  • Price
    4/5
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closet Elizabeth 5, Chelsea bedroom - I liked everything
A comment
They took furniture to the shopping center in Paris in the company department of Artis. I have not experienced such satisfaction from a purchase for a long time. I liked everything decisively.
Managers Competent, polite, tidy, do not impose their opinions, but will intelligibly tell about everything that you ask.

Service. A special program where they clearly show how the furniture will stand, the room plan was sketched in 3 minutes, a lot of practice is visible. Delivery and assembly are beyond praise. They brought in 3 days half an hour earlier than the agreed date. All the masters, neat, fit, gathered all the furniture in half a day. Fulfilled all the wishes - put the cabinet on special stands, so as not to damage the linoleum.

Furniture. High-quality beautiful, reliable and inexpensive. Fits perfectly into the interior. They took a Chelsea bedroom set and a demi-season mattress, which must be turned over every six months. In the living room they took the Elizabeth 5 closet. All doors with closers.
pros
Great service, quality, beautiful furniture, competent polite staff
Minuses
not
Term of use
half a year
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    4/5
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Artis Elika - high-quality, beautiful, neat
A comment
We bought furniture in September 2012. I needed a practical, beautiful wall in the living room. Well, so that at an affordable price. I will say right away that they paid a little more than they planned, but the professionalism of the service and the quality of the furniture itself were worth it. When buying, they got a promotion, free delivery, as it later became clear from them constantly some promotions, discounts and gifts - marketing however.

We were a little worried, because they refused to build in order to save. They brought it on the third day, as it turned out that everything is always in stock at the warehouses, you just need to collect the set in a heap and send it. Furniture assembled independently in one day. Nothing complicated, the instructions are clear, all the holes for furniture screws and door hinges are in their respective places.

Furniture fits perfectly into the interior and style of the house. All doors with closers, nothing slams, closes quietly. Furniture is certainly not cheap, but it creates comfort at an affordable price.
pros
neat, quality materials, gives comfort
Minuses
not detected
Term of use
more than five years
Recommendation to others
Recommend
  • Quality
    5/5
  • Practicality
    5/5
  • Price
    4/5
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